November 23, 2005

"The I Button"

Thanks in large part to Anna being off of work this week, this morning I got to work around 8, instead of the 7:30 arrival followed by a half an hour of killing time that I usually do. Anyways, when I walked back into our work-room, I noticed a computer that had been freshly-built with a note on it that said "was here working on this until 4... don't expect me in until afternoon" which was signed by my manager.

From this, I surmised that the client had wanted the computer built for today and so I examined it and gave it a once-over to make sure everything worked and that there weren't any issues resulting from Brad's sleep-deprived work. Satisfied that the computer was ready, I moved it up to the front of the store, where it was picked up later this morning by an employee of the client for whom we had built it.

At about 11, I got a call from Caleb. "Umm, Cynic... I'm scared. I think we should go take our computer back from that client."

Cynic: "Why is that, Caleb?"

Caleb: "They just called up and told me that the computer wasn't working."

Cynic: "Well, that's not probable... it left here working."

Caleb: "That's what I told them, and they said their technician couldn't get it to boot or respond or anything... so I asked to talk to him."

Cynic: "Good call."

Caleb: "Yeah... well, I got him on the phone and he told me, 'I only have one question for you... that little button on the back, is it supposed to be in the "I" position or the "O" position."

Cynic: *Breaks up laughing* "NOOOOOOOO!"

Caleb: "Yeah, I told him the "I" Position and he responded 'Wow! It turned right on! I'm just going to fiddle with it some more now.'"

Cynic: "Damn."

Caleb: "I wanted to say, 'Please don't fiddle with it... for the love of God just bring it back!'"

Cynic: "I think we can safely invalidate their warranty on grounds of their technician ruining that computer.... because I'm pretty sure he WILL break it."

Caleb: "I feel bad, because they're a non-profit and I really like the lady in charge of this place... I think I should tell her that their technician is a moron."

Cynic: "Yeah... and tell her that if he touches the computer again, we'll invalidate the warranty."

Posted by Vengeful Cynic at November 23, 2005 03:27 PM | TrackBack